More and more businesses are becoming aware of the wide range of benefits that touch screen technology offers and are choosing to invest. Technology continues to change and grow, and businesses need to keep up to ensure they are finding ways to improve workflow and please customers. 

From the Fortec US team, here are three ways your business can benefit from touch screen technology:

1. Improved Customer Experience

Overall, touch screens help make customers happy by improving their overall experience. One of the ways this happens is with interaction and engagement: customers become in control of their own experience with your business. Touch screens are interactive displays and will always pique the interest of those passing by. These displays create a fun, engaging experience for the consumer. 

Another way touch screens improve customer experience is their accessibility for those with disabilities. Those with impaired eyesight can zoom on the screen or increase the text size and benefit from text-to-voice technology. Similarly, those who can’t work a mouse or keypad might be able to use the touch capabilities better. You can also make your touch screens height-adjustable, which especially helps those in wheelchairs. 

2. 24/7 Service

Touch screen technology allows customers to manage their experience, including all hours of the day, without your assistance. From ticket machines and food ordering to web searching and customer service, touch screens make it easier for customers to use them however they like at any time. As a result, less staffing will be required, and customers will be happy.

3. Boost Employee Productivity

Aside from your customers, your employees will benefit from the addition of touch screen technology for your business. Touch screens help with the behind-the-scenes organization of tasks like scheduling, orders, and communication. Also, if you invest in industrial touch screens designed to be durable and withstand harsh conditions, your employees can utilize their touch screens in humid and messy conditions through gloved hands, which will lead to uninterrupted workflow. Your employees will be happier with the touch screens to improve ease and performance for their various daily work tasks. 

Contact Us Today to Learn More About Our Custom Digital Screen Solutions!

As the global leader in optical bonding, Fortec US supports you in all project phases – from the construction of the metal housing and procurement of specific parts to the in-house development of controller boards and touchscreen integration. In need of a product, part, or have a project in mind? Contact us today at (631) 580-4360 or click here for more information.

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