If you’ve ever roamed around a shopping mall, then you know it can be rather tiresome at times. Granted, depending on the size of your local mall, it could be quite frustrating to figure out where each store is located.

Of course, if you own this local shopping establishment, then it would be wise to provide maps for your guest — but that’s a bit outdated. The solution? Incorporating a custom digital mall kiosk, which should include the following options:

Interactive Map

Indeed, one of the best features to include is an interactive map — and Fortec can make that happen. When you implement this new wave feature on your custom kiosk, it will not only make your guests feel more inclined to approach the display, but it will also make them feel more at ease that they’ll be able to press around looking for the store they desire.

F.A.Q. Section

Another great feature to add is a section that contains the answers to frequently asked questions (F.A.Q.s). This will be perfect for any shopping mall, especially if your mall has an outdoor concourse that’s open at all times of the day. An automated F.A.Q. section will eliminate the need to hire around-the-clock-service and will be the perfect way to cater to any question.

Area for Suggestions

Looking to revamp your mall, but aren’t sure where to start? If that’s the case, then you can implement a suggestion tab on your interactive kiosk. Of course, this will be one of the best ways to improve communication with your audience, since they’ll be able to list what they’d like to see — and can even include personal contact information, too, if they’d like to discuss the suggestion further.

As the global leader in optical bonding, Fortec US supports you in all project phases – from the construction of the metal housing and procurement of specific parts to in-house development of controller boards and touchscreen integration. In need of a product, part, or have a project in mind? Contact us today at (631) 580-4360 or click here for more information.

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